Alcance
ISO 50007:2017 addresses the relevant elements of energy service provided by energy suppliers to users. It envisages energy service as including two broad categories:� energy supply/generation and distribution;� advice on and improvement to energy efficiency.ISO 50007:2017 provides best practice guidelines for energy service providers in order to continually improve their practices and quality of interaction with users.The following are within the scope of ISO 50007:2017:� definition of a language common to the different stakeholders;� definition of key components and characteristics of the energy service to users, with respect to their needs and expectations;� guidelines for satisfying users' needs and expectations;� assessment criteria for energy service to users;� introduction to performance indicators;� examples of performance indicators;� performance improvement;� education or training for users to understand the energy service provided by the energy service providers.The following are outside the scope of ISO 50007:2017:� topics relating to individual energy service, such as energy efficiency service provided to individual users of energy or services provided by energy service companies (ESCOs);� methods of design and construction of energy production, transmission and distribution systems;� management structure and methodology of operation and management of activities relating to energy services, including contracting with other energy service providers;� topics relating to energy services in systems inside buildings.