ISO/IEC TS 30105-6:2021

Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 6: Guidelines on risk management
Autor: ISO
Código ICS: 35.020
Vigente
$115.430

Alcance

This document provides guidance on risk management practices for the IT enabled services-business process outsourcing (ITES-BPO) service provider for the outsourced business processes. It provides guidance for planning, establishing, implementing, operating, monitoring, reviewing, maintaining and improving the risk management framework for the ITES-BPO services.This document:—    covers IT enabled business processes that are outsourced;—    is applicable to the service provider;—    is applicable to all lifecycle processes of ITES-BPO;—    is not intended to cover IT services.The guidelines in this document align to ISO 31000, elaborating the risk principles, risk management framework and risk management process from an ITES-BPO perspective.

Especificaciones de la Norma
Fecha de Publicación 20/10/2021
Título Secundario Technologies de l'information — Processus du cycle de vie de la délocalisation du processus d'affaires des services activés par IT — Partie 6: Lignes directrices relatives au management du risque
Páginas Técnicas 18
Idioma Inglés