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This document provides best practices for writing a banking products or services (BPoS) handbook.It is applicable to any providers of banking products or services (BPoSP) that issue and operate BPoS.NOTE 1 A BPoS handbook is edited by either product managers or personnel in charge of key elements mentioned in this document, based on their role and responsibility within the BPoSP.NOTE 2 Whether ISO 21586 has been formally introduced, this document is useful as existing BPoS contain the key elements listed in ISO 21586.