ISO/TS 10020:2022

Quality management systems — Organizational change management — Processes
Autor: ISO
Código ICS: 03.120.10
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This document specifies processes that can be used to govern, manage and implement organizational change management (OCM) for organizations, projects or smaller activities. It comprises generic process descriptions that describe the OCM processes. Supporting diagrams describing the processes are also provided.This document is applicable, but not limited, to change sponsors, change agents, change team members and project managers, particularly those responsible for governing, managing and implementing organizational change.

Especificaciones de la Norma
Fecha de Publicación 31/08/2022
Título Secundario Systèmes de management de la qualité — Gestion du changement organisationnel — Processus
Páginas Técnicas 41
Idioma Inglés